Email/Text Marketing Manager

Chattanooga, TN

Full Time

Mid Level

We’re on the lookout for an innovative, analytical, detail-oriented, organized Marketing Manager to spearhead our email and text program. In this role, you’ll help us create customers by presenting the right message at the right time. You will plan, execute and optimize end-to-end campaigns. The ideal candidate is innovative and has a rich understanding of customer engagement.

At Legacybox, we’re committed to building a world-class team that delivers exceptional customer experiences through thoughtful analytics, user-centered design, and a test-and-iterate culture. Legacybox is a fast-paced, dynamic work environment that is constantly evolving and changing, and we’re looking to add a team member that is ready for the challenge. Sound like your dream gig? Read on!

What you’ll do:

Drive performance of our promotions program (email, text, onsite)
- Determine the strategy for campaigns and triggered flows
- Write copy for subject lines, preview text, email body, sms, onsite banner copy, etc.
- Create creative briefs, collaborate with designers, QA and sign off on email/texts
- Set segmentation strategy
- Collaborate with Marketing Coordinator schedule campaigns
- Optimize landing pages for emails/text traffic
- Continually improve our email templates
Continually improve our sign up strategy and lead capture rates
Build and manage relationships with strategic partners
Maintain accurate, timely reports
Analyze campaign performance and suggest improvements
Stay up to date on industry trends and email/sms marketing best practices

Who you are:

3-5 years of experience
Bachelor’s degree in Marketing, Business, Communication or related field
Demonstrated experience using at least one mainstream ESP
Have solid understanding of KPIs and their implications
Ability to translate high-level objectives into actions including organizing information, managing projects, and working with others on a close-knit team
A well rounded communicator, collaborator and presenter who loves to share findings and actionable insights
Passionate about creating exceptional customer experiences
A “no task is too small” attitude and a positive, spirited outlook

Extra Credit

Experience with Klaviyo, Attentive, Shopify

Benefits

Full-time
Pay is competitive and based on experience
Medical, dental and vision coverage
Paid time off

*Legacybox is an Equal Opportunity Employer who complies with all Federal, State and Local laws prohibiting discrimination in employment.'

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Email/Text Marketing Manager

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