Customer Service Representative

Chattanooga, TN

Full Time

Entry Level

Legacybox is on the lookout for an enthusiastic Customer Service Representative to join our growing in office team!

Job Type: In Office, Full-Time

Pay: Starting at $15.50/hour

Shift Options: Monday - Friday 9:30 AM - 6:30 PM

Pay and Perks for Customer Service Representative:

Competitive wage starting at $15.50/hour
Great culture featuring monthly game nights, spirit weeks, unlimited coffee, and exciting incentive programs
Performance bonus opportunities up to $700 during peak season
Healthcare coverage (medical, dental, and vision)
Retirement plan with employer match

Who You Are:

Must be available to work in office
Must be 18+ years old
Proficient computer and technical skills
A “no task is too small” attitude and a positive, spirited outlook
Associates degree or 1+ years of work experience
Must pass drug test and state, federal, and criminal background check

Responsibilities of Customer Service Representative:

Answer phone, email, and live chat customer inquiries
Provide clear, accurate, empathetic human responses; go the extra mile to engage and build relationships with customers
Master our order management system in order to efficiently and effectively manage customer relationships
Additional tasks as requested by management

Who is Legacybox:

Legacybox, also known as Southtree, has helped over 1 million families digitally preserve their precious memories trapped on home movies, photos, and film. We were founded on the conviction to restore – to revalue what has been devalued. Legacybox is led by the desire to find simple, technology and design-driven ways to reconnect people with things that matter most, but are being lost or overlooked.

*Legacybox is an Equal Opportunity Employer who complies with all Federal, State and Local laws prohibiting discrimination in employment.'

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Our Customer Service team works in-office, not remotely. Are you looking for an in-office job?*

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Customer Service Representative

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